02Case studies9 of 9 delivered

Nine enterprise programs. Every one delivered.

Programs across media, healthcare, aviation, energy, financial software, and enterprise data. Each one follows the same structure I use in steering committee reviews: the challenge, the approach, the outcome. Click any row to expand.

MCKESSON · HEALTHCARE FINANCE
AI Revenue & Expense Forecasting
DELIVERED
⚠ CHALLENGE

Operating cash flow forecasts carried significant variance, undermining confidence in quarterly borrowing decisions.

→ APPROACH

Partnered with data scientists, engineers, and finance stakeholders to build ML models forecasting revenue and expenses, delivered via a Power BI dashboard integrated with Snowflake.

✓ OUTCOME

Cut forecast variance from ~$508M to under $100M, directly informing how much the company needed to borrow each quarter.

~$508M → <$100M Forecast variance, 80%+ reduction
HDR · DATA PLATFORM MODERNIZATION
Snowflake Modernization & Legacy Platform Retirement
DELIVERED
⚠ CHALLENGE

HDR needed to retire a legacy Oracle BI platform and modernize its reporting environment without disrupting ongoing business operations.

→ APPROACH

Managed delivery of a two-phase Snowflake modernization. A platform gap assessment covering security, governance, and architecture shaped the follow-on work, then led a six-person data engineering team through migration of roughly 80 reporting objects off Oracle BI onto Snowflake.

✓ OUTCOME

Delivered a $1.07M program that eliminated legacy Oracle licensing and infrastructure costs while modernizing HDR's reporting foundation.

$1.07M
Program delivered
80+
Objects migrated
PRIORITY POWER · ENERGY TRADING DATA PLATFORM
Databricks Lakehouse Foundation & AI-Enabled Analytics
DELIVERED
⚠ CHALLENGE

Priority Power needed a modern data platform foundation to power trading and grid analytics for an energy trading business, with no lakehouse architecture in place.

→ APPROACH

Led a blended US and Mexico team to stand up the full Databricks foundation (Unity Catalog, RBAC, cloud storage) and deliver production analytics, including grid infrastructure KPI dashboards and real-time pricing dashboards, while advising the client's CTO and Director of Analytics directly on cloud and AI enablement strategy.

✓ OUTCOME

Delivered production-ready analytics on a disciplined budget, tracking a $49.5K underburn on a ~$574K SOW, and expanded the engagement through a follow-on change order.

$49.5K
Under budget
US + MX
Blended team
BLUE CROSS BLUE SHIELD OF ARIZONA · HEALTHCARE
Enterprise PMO Scale-Up
DELIVERED
⚠ CHALLENGE

BCBSAZ's enterprise PMO needed to scale rapidly without losing delivery discipline.

→ APPROACH

Led a three-year PMaaS engagement, redesigning intake and prioritization governance and integrating Azure DevOps, Project, and Power BI.

✓ OUTCOME

Scaled operations 500%, cut reporting cycle times 40%, reduced intake cycle time 35%.

500%
Scale: 5 → 30 people
−40%
Reporting cycle time
−35%
Intake cycle time
UNITED AIRLINES · AVIATION
Enterprise PMO Assessment
DELIVERED
⚠ CHALLENGE

United's delivery organization was scaling faster than its PMO. Demand was outpacing capacity with no standardized way to prove it, intake and standards varied team to team, and there was no agreed way to measure PM performance or demonstrate the PMO's value.

→ APPROACH

Designed and facilitated a full-day executive workshop for United's PMO and delivery leadership: structured current-state assessment, PMO operating-model fit, portfolio prioritization techniques, reporting maturity, and AI-enabled Smart PMO practices, closing with SMART-goal action planning.

✓ OUTCOME

Workshop findings converted directly into a tiered PMaaS proposal and new services business, expanding a 16-year staffing relationship into strategic PMO services on the strength of the work in the room.

Staffing → services Workshop converted to a PMaaS proposal and new business
NBCUNIVERSAL PEACOCK · MEDIA & STREAMING
Digital Twin Reliability Program
DELIVERED
⚠ CHALLENGE

Peacock needed confidence its live-streaming infrastructure could withstand failure during the highest-stakes broadcasts without risking production.

→ APPROACH

Scoped and stood up an AI-driven chaos-testing digital twin, a full replica of the AWS streaming environment, evolving it from proof of concept into a minimum viable product simulating traffic spikes, node failures, and regional outages entirely outside production.

✓ OUTCOME

De-risked production ahead of major live events. Scope expanded through successive change orders, adding specialized engineering roles.

Zero production risk
All testing outside prod
PoC → MVP
Scope grew via change orders
MCKESSON · REGULATED HEALTHCARE
Regulated Program Governance (Patient Access & REMS)
DELIVERED
⚠ CHALLENGE

A $700M business unit supporting patient access and reimbursement programs for major pharmaceutical manufacturers needed rigorous, compliant program governance.

→ APPROACH

Stood up a new PMO with scalable governance and tooling; led and managed REMS (Risk Evaluation and Mitigation Strategy) programs, embedding FDA-mandated risk mitigation and patient safety protocols into delivery.

✓ OUTCOME

Standardized delivery across a complex, highly regulated multi-stakeholder environment.

$700M
Business unit
FDA REMS
Compliance embedded
BLACKLINE · FINANCIAL SOFTWARE
Managed Workforce Program
DELIVERED
⚠ CHALLENGE

BlackLine needed to scale implementation capacity for its customer base without the rigidity of project-by-project staffing or the overhead of building the function in-house.

→ APPROACH

Designed and stood up an Implementation as a Service managed workforce from scratch: a nine-role delivery model spanning directors across HR, procurement, and business operations, with a tiered team-lead structure that scales leadership as the team grows and governance mechanics built into the commercial model.

✓ OUTCOME

Launched with a 15-person team under a program structure designed to flex with demand, giving BlackLine dedicated delivery capacity without fixed-cost buildout.

$4.5M Program built from scratch
DISNEY · MEDIA & ENTERTAINMENT
Internal Communications Modernization
DELIVERED
⚠ CHALLENGE

Internal communications ran on 20+ redundant, poorly documented Salesforce Marketing Cloud templates, making every send slow to produce and inconsistent across audiences.

→ APPROACH

Consolidated the template estate into a single dynamic, payload-driven template integrated with ServiceNow, so one governed asset serves every communication scenario instead of a fragile library of one-offs.

✓ OUTCOME

Eliminated redundant template maintenance and standardized internal communications on one integrated, documented pipeline.

20+ → 1 Templates consolidated